Chorus Understands That It Takes More Than Hardware And Software To Provide Comprehensive Healthcare Information Technology (HIT) Solutions.

Chorus is dedicated to ensuring that Community Health Centers realize the greatest possible value from technology. That's why we approach every project with a complete array of services and a commitment to provide the best possible support.

In-Depth Discovery & Planning

We begin our work with a comprehensive review of your current IT processes. This information is summarized in a detailed Business Analysis that's used to develop our comprehensive Implementation Plan.

Formalized Project Management

Chorus employs a formal risk management process in which our managers have well-defined roles and clear responsibilities to monitor and manage projects from implementation through successful launch.

Dedicated Team Assignments

At Chorus, client-specific responsibilities for implementation, training and support are assigned to a dedicated team of professionals who understand Community Health Center operations and are committed to creating a seamless transition from installation to successful on-going operations.

Custom Solutions

A Total Technology Solution is individually configured for each Health Center using open architecture and HL-7 compliant system components that assure access to information regardless of platform or program.

Billing Assurance

Chorus knows that one of the most important measures of a successful implementation is your ability to bill. The Chorus Billing Assurance Team includes former community health center billing professionals who work hand-in-hand with your staff to ensure you are successfully billing when you "go live".

Continuous Communication

Disciplined communication and thorough, concise documentation keep you continuously updated and fully informed, with access to the latest information. All commitments are confirmed in writing to clearly delineate deliverables and eliminate surprises.

Unlimited Phone & On Line Support

Chorus supports day-to-day Health Center operations with one of the best client support staff ratios in the industry. You have unlimited toll-free access to your personal Account Manger. In addition, you can create and track support projects through Chorus's unique on line Account Management Portal 24/ 7.

On Line User Training

In addition to User Guides, Health Centers have unlimited access to Chorus University, our innovative, subject specific, 24/7 e-Learning system that provides your staff with prerecorded, interactive material for training, self-testing and certification.

Free Updates and Upgrades

Chorus is committed to continuous product research and development and provides ongoing updates and upgrades, as they are released, without additional charge.