|
Chorus Understands That It Takes More Than Hardware And Software To Provide Comprehensive Healthcare Information Technology (HIT) Solutions.
Chorus is dedicated to ensuring that Community Health Centers realize the greatest possible value
from technology. That's why we approach every project with a complete array of services and a commitment
to provide the best possible support.
In-Depth Discovery & Planning
We begin our work with a comprehensive review of your current
IT processes. This information is summarized in a detailed Business
Analysis that's used to develop our comprehensive Implementation
Plan.
Formalized Project Management
Chorus employs a formal risk management process in which our
managers have well-defined roles and clear responsibilities to monitor
and manage projects from implementation through successful launch.
Dedicated Team Assignments
At Chorus, client-specific responsibilities for implementation,
training and support are assigned to a dedicated team of professionals
who understand Community Health Center operations and are
committed to creating a seamless transition from installation to
successful on-going operations.
Custom Solutions
A Total Technology Solution is individually configured for each
Health Center using open architecture and HL-7 compliant system
components that assure access to information regardless of platform
or program.
Billing Assurance
Chorus knows that one of the most important measures of a
successful implementation is your ability to bill. The Chorus Billing Assurance Team includes former community health center billing
professionals who work hand-in-hand with your staff to ensure you
are successfully billing when you "go live".
Continuous Communication
Disciplined communication and thorough, concise documentation
keep you continuously updated and fully informed, with
access to the latest information. All commitments are confirmed
in writing to clearly delineate deliverables and eliminate
surprises.
Unlimited Phone & On Line Support
Chorus supports day-to-day Health Center operations with
one of the best client support staff ratios in the industry. You
have unlimited toll-free access to your personal Account
Manger. In addition, you can create and track support projects
through Chorus's unique on line Account Management Portal
24/ 7.
On Line User Training
In addition to User Guides, Health Centers have unlimited
access to Chorus University, our innovative, subject specific,
24/7 e-Learning system that provides your staff with
prerecorded, interactive material for training, self-testing and
certification.
Free Updates and Upgrades
Chorus is committed to continuous product research and
development and provides ongoing updates and upgrades, as
they are released, without additional charge.
|